FAQ

Fast and Reliable Phone & MacBook Repair Services in Auckland

Are you in need of swift and dependable phone and MacBook repair services in Auckland and its surrounding areas? Look no further! NZ Electronics Repair proudly offers top-notch repair solutions at multiple convenient locations, including Milford, Silverdale, and Auckland.

At each of our branches, you’ll discover skilled technicians ready to assist with a diverse range of repairs, covering iPhones, iPads, Samsung Galaxy devices, MacBooks, and more. Our commitment to fast, reliable service remains unwavering across all our locations.

Experience the convenience of accessible and trustworthy electronics repairs with NZ Electronics Repair. Visit the location nearest to you for quick fixes at unbeatable prices! Choose us for:

• Reasonable Costs: We offer competitive pricing without compromising on quality, ensuring you receive the best value for your money.
• Best Quality: Our skilled technicians use high-quality parts and materials for all repairs, guaranteeing optimal performance and longevity.
• Convenience: With multiple locations across Auckland, we make it easy for you to access our services whenever you need them.

Trust NZ Electronics Repair for all your phone and MacBook repair needs. Experience fast, reliable, and affordable solutions that exceed your expectations.

Repair times vary depending on the extent of the damage and the availability of parts. Typically, minor repairs like screen replacements can be completed within 30 Minutes, while more complex issues may take longer. Our technicians strive to provide accurate estimates based on the specific repair needed. Replacement jobs like screen, battery, charging, and diagnosis are mostly done in 30 minutes job. we do have our warehouse so that part availability is easy.

Yes, we prioritise using genuine or high-quality OEM parts for all our repairs. This ensures compatibility, performance, and durability, giving you peace of mind that your device will function optimally after the repair. But we have all options from aftermarket to OEM and original according to budget.

• Yes, we stand behind the quality of our repairs. We offer warranties on all repair services, typically ranging from 3 months, depending on the type of repair. This warranty covers any defects or issues related to the repair performed by our technicians.
• Physical verification of the material is only possible when it reaches to our workshop. All Software and Data are of client responsibility, please backup all the data before submitting for repair. All repairs of Laptop / Desktop / Phones / Macbook / iPad’s are warranted for 90 days from the date of Closed Call. This warranty applies only to those items which were found defective and repaired, it does not apply to products in which no defect was found and returned as is or merely recalibrated. Out of warranty products may not be capable of being returned to the exact original specifications or dimensions. NZ Electronics Repair warranty, however, does not apply to defects resulting from any action of the customer, including but not limited to mishandling, physical damage, water damage, improper interfacing, operation outside of design limits, repair by someone other than NZ Electronic Repair. This warranty is VOID if the unit shows evidence of any misuse or mishandling.Payment: Full payment is strictly due on collection of your device.
• Note-Physical Damaged and Liquid damaged device doesn’t cover under the warranty at all.

Yes, we are an independent Repair Provider so check your manufacturing warranty first. In most cases,  However, we strive to perform repairs in a manner that minimizes the risk of voiding the warranty. Our technicians are trained to adhere to industry standards and guidelines to ensure your warranty remains intact whenever possible.

The cost of repair depends on the type of damage and the specific repair needed. We provide transparent pricing and will give you a detailed quote before proceeding with any repairs. Our goal is to offer competitive pricing while maintaining the highest quality standards.

Yes, we have experience repairing water-damaged devices. However, the success of the repair depends on the extent of the damage and how quickly you bring the device to us. We recommend powering off the device and bringing it to our repair centre as soon as possible for assessment and repair.

Yes, we offer repair services for all models of MacBook, including MacBook Air, MacBook Pro, and MacBook. check the macbook page.

We offer a comprehensive range of MacBook repair services, including but not limited to screen replacements, keyboard replacements, battery replacements, logic board repairs, liquid damage repairs, and data recovery.

• Replacement of parts from 30 minutes to 1 hour Express service in Auckland.
• Diagnosis of most problems in 30 minutes to 1-hour stage 1.
• Repair times vary depending on the nature of the issue and the availability of parts. In many cases, we strive to complete repairs within 1 business day. However, we are the fastest Apple Repair service provider.
• Physical Damaged Devices we can Repair Express 30 minutes to 60 minutes.

Yes, we have experience repairing liquid-damaged MacBooks. Our technicians use specialized techniques and equipment to clean and repair components affected by liquid damage. However, the success of the repair depends on the extent of the damage and how quickly you bring the MacBook in for repair.

• While we primarily operate out of our repair center, we may be able to offer on-site repair services for certain situations or businesses. Please contact us for more information about on-site repair options.

The cost of repairing a cracked MacBook screen can vary depending on the model of the MacBook and the extent of the damage. Generally, screen replacements for MacBook Air and MacBook Pro models range from $199-$599 depending on the model and whether other components need replacement.

• Macbook screen Repair Prices

The cost of replacing a MacBook battery depends on the model and year of the MacBook. On average, battery replacement for MacBook Air and MacBook Pro models typically ranges from Check Here.

Repairing liquid damage on a MacBook can vary significantly depending on the extent of the damage and the affected components. The cost may involve cleaning, component replacement, and labour. Typically, liquid damage repair for MacBooks needs diagnosis first which will be $44.85 and after diagnosis, we will provide you with an exact quote. diagnosis amount will be subtracted from the repair cost.

Yes, we may charge a diagnostic fee to assess the issue with your MacBook. This fee helps cover the technician’s time and resources in identifying the problem. The diagnostic fee typically ranges from $44.45, which may be waived if you proceed with the repair.

• We strive to provide transparent pricing for all our MacBook repair services. The cost quoted to you will include all necessary parts, labour, and taxes, with no hidden fees. We believe in upfront pricing to ensure clarity and customer satisfaction.
• once you approve the quote then we will proceed with a repair, every repair comes with a warranty.

• We may occasionally offer discounts or promotions on MacBook repair services. Please inquire with our staff or check our website for any current offers or promotions. We also offer competitive pricing to ensure our customers receive the best value for their repairs.